How long will it take for my razor to be finished?
Custom razors must be designed and quality work takes time! It can take up to three weeks, but most orders are received in two weeks. Remember, while most companies charge a design fee, we don't. This does not take away from the quality at all, but it will take time.
What if I don't have a JPEG,PNG and TIFF file?
JPEG,PNG and TIFF files are the easiest for us to work with. We can try to use other files if necessary, but your order will be delayed.
What kind of images can I use?
The best images are graphic design images as well as clean black and white logos (see below examples). Real life photographs do not translate onto wood and cannot be used. Don't know if your image qualifies? Send us an e-mail and we will review with you.
Can I select my font?
Yes! You can absolutely select your own font. Let us know the name of the font and we will replicate it onto the razor.
How many letters (characters) can I fit onto the razor?
Again, depending on the font, you can fit up to 20 characters. If you are not sure, leave it to us--- this is what we do best!
Why does the color look different?
Since we use real wood to create your custom pieces, it will have variations in the grain and color. This is natural and what we love about working with this material the best, each piece is truly original!
How do I upload and image?
Fill in the 'engraving' section and/or upload your image on the product you are selecting. If you are having trouble uploading your images you can always send them over to firstname.lastname@example.org
Do you ship internationally?
Yes. A flat fee of $25 for all international orders.
What type of razor does it take?
The straight razor will take any double edge razor. We recommend Personna blades.
Is it safe to use around water?
Yes. All of the wood has been stained and sealed. They are completely safe to use around water.
Can I customize something different on the brush and razor or do they have to be the same?
Yes. You can customize both the razor and brush combo differently. For example, the razor can have your name and the brush can have your logo.
Can I customize the shank?
No. The shank is not customizable.
Still have questions?
We will get you an answer within 24 hours.